Mr Sundar Ram
Director, Business Development, AWS India
Sundar is Director and Head of the World Wide Specialist Organization (WWSO) at AWS India Private Limited. His organization is focused on helping customers be more successful in adopting Cloud to unlock efficiencies, Gain Business agility and resiliency, Innovate new business models, apart from cost savings. Since joining AWS in 2017, Sundar continues to be part of many leadership forums in advising CxOs and mentors Cloud journey for Enterprises across India. Prior to AWS, he spent 21 years at Oracle APAC and started his career at Maruti in 1992. He holds a B.Tech from IIT Madras and a PGDM from IIM Ahmedabad.
Mr Sundar Ram at the Defining Responsibility Framework, an India 2047 - Centre of Excellence Workshop
Mr Sundar Ram
Director, Business Development, AWS India
Key Points
- Inquiry into defining a good outcome regarding interventions like Internet usage.
- Questioning where to draw the line on desirable behaviour and how to measure and monitor it effectively.
- Discussion on monitoring alternate behaviours people engage in, such as exercise and social interaction.
- Concern about the limitations of apps in capturing holistic health behaviours, like physical activity and socialising.
- Inquiry into the role of technology providers, like Amazon Web Services, in building capabilities to monitor health behaviours.
- Consideration of how to effectively capture and monitor health behaviours beyond digital activities.
Recommendations
Defining Good Outcomes
- Establish clear definitions of what constitutes good outcomes in terms of technology use and its impact on health and well-being.
- This may include indicators such as reduced screen time, increased physical activity, improved mental health and enhanced social connections.
Monitoring and Tracking
- Develop mechanisms for monitoring and tracking technology use and its effects on health behaviours and outcomes. This could involve leveraging data analytics, wearable devices and self-reporting tools to collect information on users' behaviours, habits and progress towards health-related goals.
Holistic Approach
- Take a holistic approach to health monitoring that goes beyond just tracking screen time or device usage.
- Consider incorporating measures of physical activity, sleep quality, social interactions and mental well-being into monitoring tools and frameworks.
Behavioural Insights
- Utilise behavioural insights and psychology to better understand users' motivations, preferences and barriers to adopting healthy behaviours.
- Design monitoring tools and interventions tailored to individuals' needs and preferences to maximise engagement and effectiveness.
Encouraging Positive Behaviours
- Design technology solutions that track and monitor behaviour and actively encourage and support positive health behaviours.
- This could involve providing personalised feedback, setting goals, offering rewards or incentives and connecting users with resources and support networks.
Privacy and Data Security
- Ensure that monitoring tools and platforms prioritise user privacy and data security.
- Implement robust privacy policies, data encryption measures and user consent mechanisms to protect sensitive health information and comply with regulatory requirements.
User Empowerment
- Empower users to take control of their health and well-being by providing access to their own data, insights, and tools for self-monitoring and self-management. Foster a sense of ownership and autonomy among users in managing their health behaviours and outcomes.
